Privacy Policy - Lingogo

Lingogo respects your privacy and is committed to protecting the personal information you share with us. Generally, you can browse through our website without providing any personal information, except for cookies and pixel tags as outlined in this privacy policy. When we need your personal information to provide services that you request or when you choose to use our application. This policy describes how we collect, use, and protect your personal information.

Responsible Entity

The entity responsible for processing your personal data is Lingogo.ai, referred to as “we,” “our,” or “us” in this privacy policy.

Information Collection and Use

Types of Data Collected

1. Non-Personal Data: Information that does not identify a specific individual. We collect this data during your interaction with us, such as date and time of interaction, means of communication, and engagement with our emails. This data is used for commercial, research, or statistical purposes to maintain and develop our website, app, and services.

2. Personal Information: Any information that can identify an individual, including but not limited to, name, email address, physical address, contact information, title, birth date, gender, occupation, and interests. This information is collected to provide you with the requested services and improve our offerings.

Purposes and Legal Basis for Processing

We use your personal information for the following purposes, based on different legal grounds:

Providing Services: Collecting and storing personal information to deliver our services, such as name, address, email, and usage data from the app.
Customer Support and Inquiries: Collecting personal information when you submit inquiries to respond effectively.
Maintenance and Improvement: Using your personal information to enhance our website, app, and services through internal records and statistical analysis.
Marketing and Promotional Purposes: Processing your contact details to send newsletters and promotional materials, with your consent or as permitted by law.
Cookies and Similar Technologies: Using cookies, pixel tags, and web beacons to secure your use of the app and improve performance.

Information Sharing and Disclosure

Your personal information may be shared under the following circumstances:

With your consent.
To third parties providing services on our behalf.
In the event of a corporate transaction, such as a sale or merger.
For legal compliance and to protect safety and security.
To other Lingogo.ai offices or subsidiaries governed by this privacy policy or appropriate agreements.

We do not sell or transfer your personal information for direct marketing purposes without your explicit consent.

Data Retention

We retain personal information as long as necessary to fulfill the purposes for which it was collected, or as required by law. Anonymized statistics may be retained indefinitely.

Data Subject Rights

If you are an EU/EEA resident, you have the right to request rectification or erasure of your personal information, request a copy, and limit or terminate the use of your data. Note that deletion may impact our ability to provide services.

Data Security

We employ physical, electronic, and managerial procedures to safeguard your data. However, we cannot guarantee the security of information transmitted over the internet.

Third-Party Sites

Our app and website may link to third-party sites and apps. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may amend this policy periodically. Significant changes will be communicated via a notice on our website.

Contact Information

For privacy inquiries or to exercise your rights, contact us at support@lingogo.ai.

If you are an EU/EEA resident and dissatisfied with our data processing, you may report this to your local supervisory authority.